Board of Pharmacy

Consumer Information

Welcome to the Missouri Board of Pharmacy. The Board regulates pharmacists, pharmacies, intern pharmacists, pharmacy technicians and drug distributors operating in the state of Missouri. Our mission is to serve and protect the public by providing an accessible and accountable regulatory system that:

• Protects the public from incompetence, misconduct, gross negligence, fraud, misrepresentation or dishonesty;
• Licenses only qualified and competent professionals; and,
• Ensures compliance with professional standards and state and federal laws.

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COMPLAINTS/CONCERNS

MO. BOARD OF PHARMACY COMPLAINT INFORMATION
Consumer Complaint Brochure
     http://pr.mo.gov/boards/pharmacy/ConsumerComplaintBrochure.pdf
Consumer Complaint Forms
     http://pr.mo.gov/boards/pharmacy/375-0428_UCR.pdf

Additional Resources:

MO Veterinary Medical Board
     http://pr.mo.gov/veterinarian.asp

MO Board of Nursing
     http://pr.mo.gov/nursing.asp

ATTORNEY GENERAL'S OFFICE - CONSUMER COMPLAINT DIVISION
     http://ago.mo.gov/consumercomplaint.htm

MO. COMMITTEE OF PSYCHOLOGISTS
     http://pr.mo.gov/psychologists.asp

MO. DENTAL BOARD
     http://pr.mo.gov/dental-complaint-forms.asp

MO. BOARD OF REGISTRATION FOR THE HEALING ARTS- Physician Complaints
     http://www.pr.mo.gov/healingarts.asp

MO. DEPT. OF INSURANCE- CONSUMER COMPLAINT DIVISION
     http://insurance.mo.gov/consumer/complaints/index.htm

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CONSUMER SAFETY

Food and Drug Administration- Consumer Updates
     http://www.fda.gov/ForConsumers/ConsumerUpdates/ucm149195.htm

U.S. Consumer Product Safety Commission
     http://www.cpsc.gov/

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DISPOSING OF UNUSED MEDICATION

Under Missouri law, unused medication cannot be returned to a pharmacy for purposes of disposal/destruction. Please see the attached link for safe recommendations for medication disposal.

Missouri Dept of Natural Resources
     http://pr.mo.gov/boards/pharmacy/naturalresources.pdf

Missouri Bureau of Narcotics and Dangerous Drugs
     http://dhss.mo.gov/safety/bndd/doc/ConSubDis.doc

Federal Drug Administration Information:

"Disposal by Flushing of Certain Unused Medicines: What You Should Know"
     http://www.fda.gov/Drugs/ResourcesForYou/Consumers/BuyingUsingMedicineSafely/EnsuringSafeUseofMedicine/SafeDisposalofMedicines/ucm186187.htm

"How to Dispose of Unused Medicine"
     http://www.fda.gov/forconsumers/consumerupdates/ucm101653.htm

SMARxT DISPOSAL^TM
The U.S. Fish and Wildlife Service, the American Pharmacists Association, and the Pharmaceutical Research and Manufacturers of America created the SMARXT DISPOSAL campaign to educate consumers about how to dispose of medicines in a safe and environmentally protective manner.
     http://www.smarxtdisposal.net/ (Includes VIDEO for Safe Medicine Disposal)

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FLU INFORMATION

http://www.flu.gov/

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INSURANCE

Missouri Department of Insurance
     http://insurance.mo.gov/

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INTERNET PRESCRIPTIONS

Report Suspicious Internet Drug Sales
     https://www.deadiversion.usdoj.gov/webforms/jsp/umpire/umpireForm.jsp

DEA Consumer Alert
     http://www.deadiversion.usdoj.gov/consumer_alert.htm

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LICENSEE SEARCH

     https://renew.pr.mo.gov/licensee-search.asp

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MEDICAID

MO HealthNet (Medicaid Information)- Administered by the Missouri Department of Social Services
     http://www.dss.mo.gov/fsd/msmed.htm

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MEDICARE

The official U.S. Government Site for Medicare
     http://www.medicare.gov/Default.aspx

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VETERANS

U.S. Department of Veteran Affairs- Veteran Health Benefits
     http://www1.va.gov/health/

Missouri Veterans Commission
     http://www.mvc.dps.mo.gov/VA/VA.html